Read this first
- Deletion is permanent. Your profile details are removed and cannot be restored. If it was a mistake, email us within 7 days — we may be able to restore access, but details already removed cannot be brought back.
- Use or withdraw any wallet balance first. Once the account is closed you will not be able to reach it. Check your wallet.
- Finish any booking that is in progress. If a job is still open you will be asked to complete or cancel it first, so no scheduled work is left without a contactable customer.
- You will be signed out on every device. If you later sign up again with the same mobile number, it starts as a brand-new account with no previous history.
How to request deletion
Option 1 — In the Yantra4All Android app
- Open the Yantra4All app and sign in.
- Tap the avatar at the top-left of the header to open your account.
- Scroll to the bottom and tap Delete account.
- Confirm when prompted. Your account is closed straight away and you are signed out.
Option 2 — By email (including if you have uninstalled the app)
Email customer.service@yantra4all.com with the subject “Account deletion request”, from the email address on your account or quoting your registered mobile number. We confirm you own the number before deleting anything, and action verified requests within 7 working days.
What happens to your data
Deleted permanently
Removed as soon as the request completes, and cannot be recovered.
- Your name
- Mobile number
- Email address
- Saved addresses
- Profile photo
- Date of birth and gender
Retained, and why
We are legally required to keep the following. It is anonymised, so it is no longer linked to your identity.
- Invoices and payment records
- Indian GST law requires tax invoices to be kept for 8 years from the end of the relevant financial year. These are anonymised, so they are no longer linked to your name or contact details.
- Service and booking history
- Kept in anonymised form so warranty and service obligations on work already carried out can still be honoured, and for statutory accounting records.
Questions or complaints
Contact us at customer.service@yantra4all.com. See our Privacy Policy for how we handle personal data, or raise a formal concern through our grievance process.