Your product reaches. We make sure the experience does too.

For heavy-goods categories — ACs, refrigerators, washing machines, TVs, water purifiers — the sale is the easy part. The hard part starts at the customer's door: delivery, installation, exchange, warranty, spares and service, typically split across four to six vendors with no single SLA and no single owner.

Yantra4All is the post-purchase operating layer for consumer durable brands: one partner that runs the entire journey from checkout to first successful use — under your brand, on one SLA, with one dashboard.

What you can plug into

Use one capability or the full stack — each works standalone.

• Single Bell delivery + installation. Slot promised at checkout, delivery and installation completed in one coordinated visit, first-visit completion targeted at ≥88%, slot adherence at ≥95%.
• Brand.com fulfilment. Order-to-install execution for your own D2C channel — so your website can promise what marketplaces can't.
• Exchange & buyback in one visit. New unit delivered, installed and tested; old unit collected, transported and processed — refurbishment, resale or compliant e-waste dismantling — in a single loop.
• Warranty & repair network. Trained, ID-verified professionals executing your warranty commitments with process discipline, photo proof of work and SLA tracking.
• AMC programmes. Structured annual maintenance offered at the moment of installation — when attach rates are highest.
• Genuine spares distribution. Spare parts availability across your service network, with quality assurance and fair pricing.
• Post-purchase data, back to you. Installation address, warranty registration, CSAT and service history flow into your CRM — consented, DPDP-compliant, and yours.

How an engagement starts

We don't ask for a network-wide commitment on day one. The standard entry is a 90-day pilot: one city, one category, one SLA — fixed scope, fixed KPIs, measured against your current baseline and reviewed jointly.

Every tier of the SLA — slot promised, slot honoured, delivered, installed first-visit, warranty activated — is measured, dashboarded and contractually backed. If the numbers don't beat your current stack, you walk away with the data.

Who is behind this

Yantra4All is built by operators — leadership from the Indian Navy, Flipkart/eKart, SAR Group and 25+ years of hands-on consumer durable service operations. We have run supply chains at millions of orders a day and service networks across thousands of pincodes. This is that rigour, applied to post-purchase.